You may find it useful to enable detailed errors logging in AppServerX.xml file in following cases:
- providing more details for WebSpellChecker support requests
- getting more details on WebSpellChecker issues and health diagnostics.
To enable detailed logging of errors in AppServer:
1. Stop AppServer.
2. Navigate to AppServer folder and open AppServerX.xml file for editing.
3. Locate the Log tag. Inside this tag, find PrioritizationLevel tag and change the level of logging from information to debug as shown below:
<Log> <PrioritizationLevel>debug</PrioritizationLevel> </Log>
4. Save changes and start AppServer for the changes to take effect.
You can access and review the messages in AppServer/Log files directory later. Also you can create a .zip archive of the entire directory and send it to WebSpellChecker team for review.
Enabling Advanced Logging Options
You can also enable additional logging options to get more information from your logs. Refer to a code sample of AppServerX.xml file below for details.
<Log> <!-- Size parameter defines the maximum size of the AppServerX.log file in kilobytes. If the maximum size is reached, a new log file will be created and the previous one will be saved with appropriate time stamp (log rotation). --> <Size>10000</Size> <!-- Log prioritization level. Possible values (from the highest priority to the lowest): none, fatal, critical, error, warning, notice, information, debug, trace. The default is "information" --> <PrioritizationLevel>information</PrioritizationLevel> <!-- Possible values: all or general, threadpool, licensing, failsafe, selector, responder or values delimited by comma(,). The default is "all" --> <Subsystems>all</Subsystems> </Log>
