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1. Check the logs recorded by AppServer. The logs folder is located in the /WebSpellChecker installation directory/AppSever/Logs/. Are there any errors?

Status
subtle true colour BlueYellow title TODO

Archive  Archive a folder with /Logs into a *.zip archive and send it to the support team.

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• Main AppServer Commands#3.CheckAppServerVersion
• Main AppServer Commands#4.CheckAppServerStatus

Status
subtle true colour BlueYellow title TODO

Make  Make screenshots of the responses that you get when checking the status and version and provide it to the support team.

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