Versions Compared

Old Version 1

changes.mady.by.user Julia Shaptala

Saved on

compared with

New Version 2

changes.mady.by.user Julia Shaptala

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

1. Check the logs recorded by AppServer. The logs folder is located in the /WebSpellChecker installation directory/AppSever/Logs/. Are there any errors?

Status
colourBlue
titleTODO
Archive a folder with /Logs into a *.zip archive and send it to the support team.

2. Check the AppServer status and version. What responses do you get?

Status
colourBlue
titleTODO
Make screenshots of the responses that you get when checking the status and version and provide it to the support team.

3. Check the browser console and network tabs to see if there are any errors or failed requests to WebSpellChecker. Are there any errors? Are there any requests to WebSpellChecker at all?

...