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You may find it useful to enable detailed errors logging in AppServerX.xml file in the following cases:
- providing more details for WebSpellChecker support requests
- getting more details on issues and health diagnostics.
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When enabling detailed logging, you need to ensure that the size of the logs log directory does not take too much disk space. Besides, we don’t recommend you to have the logging enabled on a permanent basis. We also advise you to clear the logs directory contents in a timely manner. For more details on disk space usage, refer to WebSpellChecker Hardware Requirements section. |
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You can access and review the messages in the AppServer/Log files directory later. Also, you can create a .zip archive of the entire directory and send it to WebSpellChecker the support team for review. |
Enabling
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advanced logging options
You can also enable additional logging options to get more information from your logs. Refer to a code sample descriptions description of AppServerX.xml file below for details.
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