General FAQs

There is no need to reinstall the application after the purchase of a commercial license for the on-premise/server version of the WebSpellChecker application. In order to upgrade the license from trial to permanent, you have to reactivate the license to apply for an extended period of software validity.

Yes, you can evaluate the Cloud version of the WebSpellChecker products for free during 14 days and the WebSpellChecker Server version during 30 days accordingly. 

WebSpellChecker Server

In order to get an evaluation copy of the application, sign up for a trial version from our website.

WebSpellChecker Cloud Services

Unlike the Server version of the WebSpellChecker application which provides the full set of the products, with WebSpellChecker Cloud Services each product is provided as a separate subscription. Thus, before subscribing, you need to choose which product you plan to integrate and use.

There are four types of products available: 

• WebSpellChecker Proofreader (WProofreader)
• SpellCheckAsYouType (SCAYT)
• WebSpellChecker Dialog (WSC)
• WebSpellChecker Web API (Web API)

As soon as you defined which type of the product you need, you can subscribe to a trial version from our website accordingly.

If you are interested in evaluation of an additional language in a bundle of Cloud Services subscription, you can choose the appropriate language during your subscribing to the trial version. Evaluation of an additional language or a specialized dictionary is limited to 14 days.

By default, we do not offer extensions of an evaluation period for WebSpellChecker Cloud Services or WebSpellChecker Server. The trial period (14 days for Cloud, and 30 days for Server version) gives enough time to integrate and evaluate the functionality of the WebSpellChecker products.

WebSpellChecker doesn't offer any discounts to government organizations or academic institutions. To use WebSpellChecker software, you need to purchase commercial licenses.

By default, WebSpellChecker doesn't offer any discounts for WebSpellChecker Server or WebSpellChecker Cloud Services. Our goal is to build reliable and quality products available at the best price and to treat every customer equally. The prices are available for everyone so there's no guessing or uncertainty around what you're buying and how much it costs.

We do provide various integrations where you can use the free version of the WebSpellChecker products which are provided as a part of WebSpellChecker Cloud Services:

• WebSpellChecker (WSC) and SpellCheckAsYouType (SCAYT) plugins for CKEditor. Both plugins are shipped integrated by default with CKEditor 4.0+
• WProofreader plugin for WordPress
• WebSpellChecker App for Slack

The free versions of the above-mentioned products have certain limitations and provided with banner ads. To avoid limitations and get rid of the banners, you need to migrate to the paid version.

Yes, we do have a special discount program for our resellers. To find out more about the program, please reach our sales team.

The up-to-date pricing information is available on the Pricing page of our official website.

WebSpellChecker LLC is happy to reference a PO number on a quote or invoice for your internal tracking and record keeping if it is required. However, we do not accept purchase orders as a form of payment nor the terms and conditions commonly associated with purchase orders. We provide fully functional evaluation licenses for you to use while payment is being arranged. We are able to keep our prices low by offering a standard Software License Agreement to all our customers and do not offer commercial credit.

Our payment terms are Net30, and we accept payment by bank transfer, PayPal, and credit card. Details can be found on the first page of an invoice. Once payment is received in full, we will issue the license keys and email the nominated billing and technical contacts.

You need to contact the WebSpellChecker sales team and specify which updates are required. Depending on the changes required, our sales team might provide you with a new quote.

Here is how you can order the WebSpellChecker products:

• You may purchase the licenses or subscribe to the services directly from our official website. If you order from our website, you will be prompted to pay with a credit card or using a PayPal account. As soon as the payment is received, you will receive an e-mail confirmation with the license(s) or subscription information.
• If you prefer submitting the payment via a wire transfer and have a formal invoice, you need to contact our sales team by specifying the items that you would like to purchase.

The license and source downloads (if applicable) will only be made available online when a full payment is confirmed. 

In order to request a quote or an invoice, please contact our sales team by specifying your order information.

All the international payments to WebSpellChecker LLC, are processed by our official reseller in Estonia, TeamDevManagement OU (VAT #EE101929530). 

The next following payment methods are accepted:

• Credit card. For credit card payments we use PayPal payment system. PayPal supports a large number of credit cards, including Visa, MasterCard, American Express, Discover, JCB, Diner's Club and EnRoute. Depending on your processor, Payflow Pro also supports level 2 and level 3 Purchasing Cards (P-Cards). Check cards or debit cards with either a Visa or MasterCard logo are supported and treated just like a credit card.
• PayPal
• Bank transfer. The wire transfer payment can take up to 7-14 business days for bank transfers to clear through our banking facilities. You can email your remittance advice to [email protected].

WebSpellChecker's payment terms for WebSpellChecker Cloud Services are strictly NET0, the payment terms for the WebSpellChecker Server, Maintenance Renewal or the additional software are NET30. In both cases the license key(s) or subscription(s) details will only be made available after full payment is received. If you have placed your order but find that you are waiting for your organization to make the payment, you can contact us and request a fully-functional evaluation license key to help you cope with any bureaucratic delays.

According to Commercial License Fees and Warranties clauses of our standard Software License Agreement, you have an option to request a refund of your commercial server license up to 30 days after the original date of purchase. However, such a refund option is possible only in case WebSpellChecker software breaches the given warranty.

To request a refund within 30 days of payment, please contact our sales team.

The refunds for WebSpellChecker Cloud Services are only available within the first paid month after the evaluation period for monthly subscriptions and within 30 days of payment for annual subscriptions. After these periods the refunds are not offered.

To cancel your evaluation/subscription for WebSpellChecker Cloud Services, follow the instructions below:

1. Log in to your WebSpellChecker account.
2. Go to the Subscriptions section, open the required subscription and click the Cancel button to request the cancellation of your subscription.

WebSpellChecker Cloud Services subscription will be terminated at the end of the current billing cycle, and your credit card will not be charged again. No credit is offered for canceling an account prior to the end of a billing cycle.

Separately, the subscription is considered terminated upon non-payment at the end of the current billing cycle.

To request a refund during the first month of paid service (following an evaluation) or within 30 days of payment for an annual subscription, please contact our sales team.

At the moment an automatic renewal of annual service subscription is not available for WebSpellChecker Cloud Services. To prolong the subscription for one year, log in to your WebSpellChecker account, open the required subscription and click Renew Now.

You can pay an outstanding invoice by a credit card using our secure online payment form or any of the other accepted payment methods (for example, PayPal or bank transfer). You can also find complete payment details on the first page of an issued invoice or contact our sales team for detailed instructions.