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HTTP response status codes described in this section indicate whether a specific HTTP request has been successfully completed. Refer to their descriptions below when integrating WebSpellChecker into your applications and testing REST API. This section covers:
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Response Structure
The response structure below is applicable to all error messages you may receive. The difference depends on the command used and the message returned.
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{
"error": true,
"is_critical": 0,
"message": "...",
"command": "..."
} |
400 Bad Request
The HTTP 400 Bad Request response status code indicates that the server cannot or will not process the request due to something that is perceived to be a client error.
Possible Cause
Incorrect syntax;
Incorrect spelling of command, parameter, or value name.
Remediation
- Check the command correctness,
Verify if the request command syntax is correct, and the command is not empty,
Make sure the request message is framed correctly.
Example 1. Command Syntax Error Issue
For example, the following command has a syntax error in "check_spelling" command name:
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{
"error": true,
"is_critical": 0,
"message": "The command value 'check_spellin' for 'cmd' parameter is unknown. Check available commands.
Contact [email protected] for more details.",
"command": "check_spellin"
} |
Remediation: Specify a correct command name.
Tip |
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Tip: Refer to the list of available commands in Web API Cloud and Web API Server. |
Unspecified Command Issue
For example, the command is unspecified:
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{
"error": true,
"is_critical": 0,
"message": "The command value for 'cmd' parameter is not specified in your request.
Contact [email protected] for more details.",
"command": ""
} |
Remediation: specify the command value.
Invalid Parameter Key Issue
For example, the parameter key is invalid:
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{
"error": true,
"is_critical": 0,
"message": "The command value for 'cmd' parameter is not specified in your request.
Contact [email protected] for more details.",
"command": ""
} |
Remediation: specify a correct parameter key.
403 Forbidden
The HTTP 403 Forbidden client error status response code indicates that the server understood the request but refuses to authorize it.
Possible Cause
Some issues usages or occurrences d in the response, for example:
- Language is disabled/unallowed;
- Service on the unallowed domain;
- Command, check type unallowed; for example, grammar checking command is not available under free services.
- Product unavailable for the given license;
- Exceeded usage limitations;
- Service subscription expiration.
Remediation
In most cases an error description provides the exact cause of the issue and solution on how to fix the issue in response on your side.
Incorrect Customer ID Issue
Example of incorrect customer ID:
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{
"error": true,
"is_critical": 0,
"message": "An incorrect value is used for the service ID parameter. To access the service,
Cloud customers are required to use a key which they received in the 'config.ini' file which is attached
to the subscription email or 'Download configuration file' from the account panel on the webspellchecker.com website.
(Decoded data too short to contain the main chunk body)",
"command": "check_spelling"
} |
Remediation: request a new/valid customer ID.
Expired Customer ID Issue
Example of expired customer ID:
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{
"error": true,
"is_critical": 0,
"message": "The request from '' has failed. '' is not in the list of allowed domains for this subscription.
Check the list of allowed domains in your subscription management panel.",
"command": "check_spelling"
} |
Remediation: request a new/valid customer ID.
Unallowed Domains Issue
Example of the list of unallowed domains:
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{
"error": true,
"is_critical": 0,
"message": "The request from '' has failed. '' is not in the list of allowed domains for this subscription.
Check the list of allowed domains in your subscription management panel.",
"command": "check_spelling"
} |
Remediation: Verify the subscription covers the domain where you are using WebSpellChecker.
Subscription Key Issue
Example of the subscription key which is either turned off or does not exist yet:
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{
"error": true,
"is_critical": 0,
"message": "Your subscription to the service is disabled or doesn't exist. Contact [email protected] for more details.",
"command": "check_spelling"
} |
Remediation: Contact our support team for details.
500 Internal Server Error
The HTTP 500 Internal Server Error server error response code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request.
Possible Cause
This error response is a generic "catch-all" response. Usually, this indicates the server cannot find a better 5xx error code to response. This error usually denotes some situation when the server is not aware of how to handle it properly. It can be for example, any exceptions of the server logic including all hardware issues.
Remediation
If the error message doesn't give clear steps to fix the issue, contact our support team at [email protected].
503 Service Unavailable
The HTTP 503 Service Unavailable server error response code indicates that the server is not ready to handle the request.
Possible Cause
You may encounter this error in the following cases:
- License is invalid.
- Service is unavailable.
Remediation
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