Payments & Refunds
Evaluations
After I purchase a license, do I need to reinstall the software?
Can I evaluate a product for free before purchasing it?
How do I extend my server product evaluation?
Pricing and Discounts
Are there any discounts for government organizations or academic institutions?
Does WebSpellChecker offer any discounts?
Does WebSpellChecker offer reseller discounts?
How much do WebSpellChecker products cost?
Ordering
What solution (Cloud or Server) we should choose?
Are there any applicable taxes?
How can I make changes to a quote?
What is the process for ordering WebSpellChecker products?
How do I request a quote/invoice?
Payments & Refunds
Which payment methods are accepted, and what are your payment terms?
Can I get a refund after purchasing a server product license?
Can I get a refund for WebSpellChecker Cloud Services?
Can I sign up for automatic renewals of my WebSpellChecker Cloud subscription?
How can I pay an outstanding invoice?
Software Maintenance
How can I get the most recent version of the application?
How can I renew my maintenance agreement?
What happens when the included maintenance agreement ends?
What benefits do I get on the maintenance agreement renewal?
How can I buy more than one year of maintenance?
When does software maintenance start?
What are the minimum hardware requirements?
Support
What are support's business hours?
How do I contact support?
Does support offer installation services?
Do you offer custom development services?
Do I have access to support?
Can I request a feature?
How soon can I expect a response to my support request?
Licensing
How is WebSpellChecker Server licensed?