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There are a list of errors that might appear during the process of the license activation.
# | Error | Troubleshooting | ||
---|---|---|---|---|
1 |
| 1) Please check the license ticket you are using. Probably, you missed some part of the license ticket or |
added extra space while copy-pasting it. 2) Also, it is possible |
that you are trying to use the previous (second) license type with the new software version (5.5+), which is no longer supported. 3) Contact us directly at [email protected] and provide the license ticket |
which you tried to use. | ||||
2 |
| 1) When the automatic license activation is chosen, it |
requires an internet connection. Check the internet connection and firewall restrictions on the server where you are activating the WebSpellChecker license. 2) If there is no internet on the server |
where you are |
installing the software, choose the manual license activation. The appropriate instructions can be found in the Licensing section. | ||||
3 |
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4 |
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5 |
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6 |
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Errors during license deactivation
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